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Terms of Service – Valkon

Last updated: November 2, 2025

Welcome to Valkon. By using our website www.valkonofficial.com, you agree to the following Terms of Service (“Terms”).
These Terms apply to all purchases, interactions, and services provided by Valkon.

For questions, please contact us at valkonofficial@hotmail.com

1. Overview

The terms “we”, “us” and “our” refer to Valkon. Valkon operates this store and website, including all related information, content, products, and services (collectively, the “Services”).
By visiting or purchasing from our site, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree, please do not use our Services.

2. General Conditions

By agreeing to these Terms, you confirm that you are of legal age in your country or have consent from a legal guardian.
You may not use our products for any illegal or unauthorized purpose.
A breach of any of the Terms will result in an immediate termination of your access to the Services.

3. Information Accuracy

We make every effort to ensure the information on our website is accurate and up to date. However, errors or omissions may occasionally occur.
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

4. Orders and Payment

Orders are confirmed once payment has been successfully processed.
All prices are listed in euros (€) and include applicable taxes unless stated otherwise.
We reserve the right to refuse or cancel any order suspected of fraud or misuse.

5. Shipping and Delivery

Products are shipped within the estimated delivery time stated on our website.
Valkon is not responsible for delays caused by third-party carriers or events beyond our control.
Once your order is handed to the shipping carrier, the risk of loss passes to you.

6. Returns and Refunds

You have the right to return your order within 14 days of receiving it, provided that items are unworn, unwashed, and in their original condition.
Refunds are processed within 7 business days after the returned item has been inspected.
Return shipping costs are the responsibility of the customer unless otherwise specified.
Please see our Return & Refund Policy for complete details.

7. Products and Pricing

Prices, availability, and product descriptions may change without notice.
We reserve the right to discontinue or modify any product at any time.
Product images are representative and colors may vary depending on device settings.

8. Optional Tools & Third-Party Links

We may provide access to third-party tools or links.
Valkon has no control over these third-party services and is not responsible for their content, availability, or accuracy.
Use of third-party tools or links is entirely at your own risk.

9. Relationship with Shopify

Valkon is powered by Shopify, which provides the e-commerce platform used to sell our products and services.
All transactions, however, are made directly between you and Valkon. Shopify is not responsible for product quality, fulfillment, or delivery.

10. Privacy Policy

Your personal information is handled according to our Privacy Policy and in compliance with applicable data-protection laws (GDPR).
By using our website, you consent to the collection and processing of your information as necessary to fulfill your orders.

11. Intellectual Property

All content on www.valkonofficial.com — including text, graphics, logos, images, and designs — is the intellectual property of Valkon or its licensors.
You may not copy, reproduce, distribute, or exploit any part of this website without prior written permission.

12. Feedback and Comments

Any reviews, ideas, or feedback you submit may be used by Valkon for promotional, marketing, or product improvement purposes without obligation or compensation.

13. Errors, Inaccuracies and Omissions

Occasionally, our website or Services may contain typographical errors, inaccuracies, or omissions related to pricing, product descriptions, or availability.
We reserve the right to correct such errors or cancel affected orders at any time, without prior notice.

14. Prohibited Uses

You are prohibited from using the site or its content:

For any unlawful purpose
To violate any international, federal, or local laws
To infringe upon intellectual property rights
To upload or transmit malware
To collect personal data of others without consent

Violation may result in termination of access to our Services.

15. Limitation of Liability

General Limitation
Valkon shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, revenue, data, or savings.
The total liability of Valkon for any claim shall not exceed the amount paid by the customer for the product that gave rise to the claim.
Exceptions
This limitation does not apply in cases of willful misconduct or gross negligence by Valkon or its representatives.
Customer Responsibility
The customer is responsible for using the products correctly and providing accurate information during the purchase process.
Valkon is not liable for damage resulting from improper use, incorrect installation, or inaccurate information provided by the customer.
Technical Errors
Valkon shall not be liable for temporary website outages, technical errors, or inaccurate information caused by third-party disruptions.
Force Majeure
Valkon is not responsible for any failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to natural disasters, strikes, war, or supplier failures.
Consumer Rights
Nothing in these Terms limits the statutory consumer rights provided under applicable Dutch or EU law.

16. Governing Law

These Terms and any transactions arising from them are governed by Dutch law.
Any disputes shall be submitted exclusively to the competent court in the Netherlands.